Privacy Policy
Last updated: 1 June 2026
Introduction
Northwave Groups Pty Ltd (ABN 84 629 471 053) ("we", "us", "our") is committed to protecting your privacy. This policy explains how we collect, use, disclose, and safeguard personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
Information We Collect
We may collect the following personal information:
- Name and contact details (email, phone number, postcode)
- Vehicle information (make, model, year) when requesting service quotes
- Communication content when you contact us via forms or email
- Website usage data including pages visited, time on site, and referring URL
- Device and browser information for analytics purposes
How We Use Your Information
- To respond to enquiries and service booking requests
- To connect you with workshop partners in your area
- To improve our website content and user experience
- To send informational communications you have opted into
- To comply with legal obligations
Disclosure to Third Parties
We may share your information with vetted workshop partners when you request a service quote. We do not sell personal information to third parties. We may disclose information where required by law or to protect our legal rights.
Data Security
We implement reasonable technical and organisational measures to protect personal information from unauthorised access, modification, or disclosure. Contact form submissions are transmitted over encrypted connections.
Your Rights
Under the APPs, you may request access to, or correction of, personal information we hold about you. You may also opt out of marketing communications at any time. Contact us at privacy@northwavegroups.com.
Cookies
Our website uses essential cookies for functionality and may use analytics cookies to understand usage patterns. You can disable cookies in your browser settings, though some features may not function correctly.
Contact
Privacy enquiries: privacy@northwavegroups.com
Northwave Groups Pty Ltd, Level 4, 120 Collins Street, Melbourne VIC 3000